Your payment request may have been declined by your card issuer. food) or if it’s a debit or credit card. You’ll be able to manage your preferences, for example how often you are contacted.  (Same or next working day response to most inquiries.) We are the largest bus operator in Scotland running services on more than 80 different routes. We use age verification for data protection regulation compliance and to tailor our communications to you. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). If you have experienced an incident with one of our buses, then please make a note of the bus number which is a 5 digit number and can be found on the front and back of our buses and near the driver inside the bus. There are several different messages for you to select from, choose the one that best suits your particular needs and then cut out or fold the card so that the message you want is visible. Get contact details, videos, photos, opening times and map directions. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». Timing status: Other timing point. Ironically, both buses then stopped only 20 metres further up the road for the pedestrian crossing ! Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. The STOPPING sign was also illuminated. Show less, Reviews must contain a minimum of 20 characters. Alternatively you can use our get in touch section below for more contact options; we are happy to help. If your bank account is not based in the UK: Some banks automatically put a stop to paying for things internationally. We have put procedures in place to make our buses accessible. The official Facebook page for First Glasgow, the largest bus operator in Scotland. On-board: You can still buy tickets on the bus, and you can use contactless payments on our buses to make this easier. Our depot teams will do their best to get every item registered on the system the next day, but it can take up to 2 working days for this to happen. Email: firstname.lastname@example.org or just use the form below. Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 3 working days to register lost property items on our system. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. Call us. Call us. I am an OAP and had to walk about 250 metres back to my home. Site services Please use the information on this page to contact the government department or agency directly. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. We operate more than 950 buses and have around 2,400 employees. I am not a person who wishes to write to the local media, but I really do expect your drivers to be more courteous, especially for the older generation. passengers their carers. Please call us on 0345 646 0707. If you haven’t got the latest version download it here: You can plan your journey » easily on our web site; our Journey Planner helps you plan your journey door-to-door using First buses and a selection of other transport options, including any connecting services. First Glasgow - Blantyre Depot is a bus depot located in Blantyre. We review the feedback regularly and also share it with our drivers and colleagues in our depots. mobile numbers: enquiry : 040: 24614406, 24614408 : 99592 26257 : asst. Our companies. Read First Bus news or select your local area for news and service updates. The bell rang and everyone heard it. If you’re not happy with our response to your complaint, then our escalations team and our Customer Services Manager will take a look at your complaint and the response we’ve given you to make sure that we’ve done everything we can to resolve it. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. Name: First Bus Depot (at) Near: First Bus Depot. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days for all other enquiries this could take up to 14 days. If you do not know which of the following numbers to call, please call 800.888.5773 to reach general customer service. 029 2066 6444. All Rights Reserved. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. Sloper Road. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. Poor services from Great Yarmouth to Scratby. We’ll listen to you and do everything we can to put things right. If you prefer a cheaper option from Lilongwe, head to the bus depot in the old town area. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents who will be happy to listen to you. 7 talking about this. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. I crossed the road IN FRONT of a Number 8, so the driver obviously saw me, but the doors were closed before I could get on the pavement.... Read more We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. Submit your feedback online. Bhavnagar ST Depot Contact Number: 0278-2424147. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. We will do our best to make sure that you get your lost property back as quickly as possible. For more information, visit our Bus Accessibility Page. We are committed to our data protection obligations. However, this driver did not acknowledge the bell to stop after I had pressed a bell, saying he did not have notice in the cabin. For enquiries about mTickets, contactless payments or the First Bus App, please see here ⇒, Please complete all fields marked (Required). With Tap & Cap you'll never pay more than our Day or Week fare. Problems with traffic or adverse weather conditions can lead to services being cancelled, meaning the next bus can be overcrowded. The Next Bus information will show you exactly how many minutes away your bus is too. We have dedicated pages for our First Bus App so please click here » where you can read our App FAQs, instructions and contact details for our dedicated app support customer service team. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. View a copy of our customer complaints charter. Many thanks. First Glasgow - Blantyre Depot - Blantyre on the map. About one week ago, I watched as two young men at the stop opposite to where I was waiting, put their arm out, but the bus continued on it's way. We encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, as it makes boarding the bus quicker and easier. Account Queries. National Bus and Axa (k2000, August 2012) are the most reputable companies, but there are plenty of other options, too. It’s perfect for buying your tickets in advance. Street: Cowie Road. RSRTC Deluxe Bus Reservation Contact Number: 0141-2205790 ISBT Sarai Kale Khan (For Exp Bus-Bharatpur,Balaji,Agra,Gawlior) Contact Number: 011-24353731 Bikaner House Delhi Contact Number: 011-23383469, 23386698 We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. To find out more about a specific journey, please select your region below; We've launched Tap & Cap in Aberdeen and Doncaster - capped contactless payments, however many journeys you make. WHAT ARE YOUR DRIVERS UP TO ? If you are a potential NEW customer, please click here to get started. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. There are a number of reasons why your card payment may have been declined: If the problem persists you should contact your card issuer for further information. Icon meaning right. We are also part of PLUSBUS which means you can combine bus and train travel. If you’re looking for information on our office locations, click here. If you require more assistance when using our buses, you may find our Extra Help to Travel Cards useful as they show the driver what extra help you may require - you can download your own copy to print. Please select the ticket section of your area for more details. Our diverse team of bus drivers, mechanics and support staff keep our local communities moving. Keep me updated. For more information please visit our ticket gifting page. For supplier accounts payable queries, please contact: Accounts payable team (01224) 629500 (option 1) MOJ Portal Details. If you prefer, you can fill out the contact form here instead. Port Macquarie depot 6-8 Denham Street, Port Macquarie NSW 2444 Open Monday to Friday, 8am until 5pm Get directions (02) 6583 2499 Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. We will only send marketing communications to persons 16 and over – please tick to confirm if you are over 16 (after ticking you will be able to choose your marketing preferences): We'd like to tell you about our Apps, changes to our Bus services, and of course to let you know about exclusive offers from us and selected 3rd parties. Your card may have recently been replaced by your card issuer but not yet activated. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. If you prefer, you can fill out the contact form here instead. We’ll use them where they are necessary to provide the products and services that you have requested. So if you use Twitter, follow your local First Twitter page to stay informed. To find out about current vacancies, please visit our careers website. You can call us on 0345 646 0707. With Tap & Cap you'll never pay more than our Day or Week fare. Website: ... We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Find out more ⇒. Hundreds of items are left on our buses every week. Download the app and follow the instructions, it’s that simple. This includes information on lost property, updated service levels, customer services and other information. If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. From there you will have a wide selection of coaches heading south. Website: ... We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Ironically, both buses then stopped only 20 metres further up the road for the pedestrian crossing !Ten minutes later at 11.40 I managed to get on a Number 2 bus. If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. Could you please take a moment to tell us how we're doing? If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. Bus depot lost property offices are open Monday to Friday between 8:00am and 4:00pm. We work hard to ensure that our services run as smoothly and efficiently as they can. Bus driver recruitment - find out how to apply! Please use the information on this page to contact the government department or agency directly. Rude and unhelpful drivers. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. Search for local Bus, Coach & Tram Services near you on Yell. Bhavnagar Bus Stand Phone Number: 0278-2424147. 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